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At Crossways Dental Coulsdon, our team are a mix of award winning dentists and selected specialists that are continuously striving to stay up to date with the very latest dental techniques.

Principal Dentists
Dr. Jatan Patel

Dr. Jatan Patel


GDC NO. 85802

I graduated in 2005 with a honours degree from St Bartholomew's and The Royal London along with many awards including best clinical student. Since then I have completed a year long aesthetic and restorative dentistry training programme as well as achieving membership to the prestigious Royal College of Surgeons Edinburgh.
My skills lie in implant and aesthetic dentistry. I am a gold level invisalign provider and also perform facial rejuvenation procedures. I enjoy treating anxious and nervous patients using my own techniques with the occasional aid of sedation.

Dr Shane Patel

Dr Shane Patel


GDC NO. 194072

Dr Shane Patel is a Principal Dentist at the practice. He qualified from St Barts and the London School of Medicine and Dentistry in 2010 with an honours degree. Soon after qualification he was offered the opportunity to work in Australia in a leading private practice. Whilst enjoying the Sunshine Coast, he was able to enhance his cosmetic dentistry skills and grew a passion for implant dentistry. After returning to the UK, Shane completed his post graduate diploma in Implant dentistry at The University of Bristol and has undergone numerous post graduate courses to further his skills. Shane is a certified Invisalign provider and is able to treat crooked teeth without the need for conventional braces.

Shane is a Foundation Trainer for the London Deanery and is responsible for developing young dentists. Whilst providing general dentistry to a high standard, his skills and interests lie within Implant and Cosmetic dentistry.
Shane has a calm and comprehensive approach. He believes in minimal invasive dentistry and strives to provide patients with high quality treatments to create beautiful smiles.

In his free time he enjoys playing cricket and football as well as socialising with family and friends.

Associate Dentists
Dr. Dhrumil Patel

Dr. Dhrumil Patel

Associate Dentist BDS (Lond) BSc(Hons), PG Dip Primary Dental Care, PG Cert Endodontics

GDC NO. 244108

After completing a Bachelors degree in Biomedical Sciences Dhru then did his dental training at King's College London. Post qualification he worked in an NHS practice in West Sussex, where he completed his post-graduate diploma in primary dental care focusing on Oral Medicine, Oral Surgery and Research.
During this time he also spent a year working at the Maxillo-facial surgery department at St Richard's Hospital carrying out complex surgical procedures. After working as a general dental practitioner in practices in and around London he developed an interest in endodontics for which he is pursuing further training at the Eastman Dental Institute.

Dental Nurse
Joy O'Neill

Joy O'Neill

Dental Nurse / Diploma in Dental Nursing Level 3 QCF City & Guilds 2015

GDC NO. 259728

Lorna Thompson

Lorna Thompson

Trainee Dental Nurse

Lorna has been with us at Crossways since September 2018. She has had previous dental nursing experience and is currently studying for her NEBDN qualification.
Since joining the team, Lorna has embraced her role and has built a great relationship with both the staff and the patients.
Lorna is a very empathetic person and the care and wellbeing of the patients is her top priority.
When not at work or studying for her diploma she enjoys spending time with her family and friends, shopping and walking.

Orsolya Racz

Dental Nurse

GDC NO. 275790

Orsolya has gained experience in different aspects of dentistry. First as a dental technician and only a few years later she decided to enroll on a dental nursing course. She successfully qualified in 2018.
She enjoys all areas of general and cosmetic dentistry as well as interacting and taking care of patients in the surgery.
Orsolya joined the practice at the end of 2018 and she is looking to expand her knowledge on surgical procedures in the future with us.

In her free time she enjoys travelling, reading and dancing

Craig Herriot

Craig Herriot


Hi, I’m Craig, I am the Operations Manager for Quality Dental Group, I predominantly deal with the operational aspect of the four practices within the group, and although I could be at any one of these locations I always maintain a close and accessible relationship with everyone across the group. I ensure that all practices conform to a minimum set of standards with the aim to provide high quality dental services to everyone.

I have been working directly within the health care industry for just over 5 years, prior to this I worked within the IT industry where in 2006 I was part of a small division heading the launch of a nationwide venture to roll out IT Consumer services within the UK, following the success of this I then became Regional Technical Trainer responsible for the training of both new and existing IT Field Engineers in both Technical knowledge and customer service skills. In 2009 the massive success of the IT Consumer Service and ever-expanding services, the need for improved structure became apparent, I then became Regional Implementation Trainer, where between myself and an implementation and development team we developed and deployed a range of new and improved services, operational improvements and customer values on a national scale including training new and existing technicians.

Once completed I felt the need to seek a new and changeling role. Having already had some experience within health care (Mainly ICT) I knew this industry would provide the challenges and a wealth of knowledge that I was seeking, which brings me to where I am today.

At present I am studying for my Prince2 Foundation and Practitioner and my goal is to become a Fellow (FMCI) Member within the next 5 years.

In my spare time I enjoy spending time with family and friends, track days, racing and karting and Golf. I am a passionate follower of Formula 1 and enjoy Rugby.

Dental Hygienists
Aaishah Ayyub

Aaishah Ayyub

Dental Hygienist

GDC NO. 260450

Aaishah qualified as a dental hygienist from Cardiff university in 2015. Aaishah joined our team in October 2015. She is very passionate about her profession. An expert in her field, Aaishah aims to improve her patients oral health by explaining the aetiology of gum disease, implementing the latest dental techniques and oral hygiene techniques. Working closely with dentists at the practice, Aaishah always ensures her patients leave with healthy gums and a smile they can be proud of.
During Aaishahs time at Cardiff university she was given the opportunity to work with anxious, dental phobic patients in a sedation clinic. This was a very challenging and a great experience to partake in. Aaishah enjoys swimming and participating in many different charity events , raising money for various causes in her spare time.

Practice Manager
Mrs. Lucy Cartwright

Mrs. Lucy Cartwright

Practice Manager National Diploma in Dental Nursing NEBDN 2003

GDC NO. 142928

Lucy has been working in dentistry for 18 years, qualifying as a dental nurse in 2003.
She has been with the team at Crossways since qualifying, in which time she has taken two maternity leaves.
Since starting out as a dental nurse, Lucy has gained a high level of knowledge and experience within all areas of dentistry and was promoted to Practice Manager in 2016. Lucy still very much enjoys her time in the surgery and interacting with the patients.
In her spare time away from the practice, she enjoys cooking for her family and friends, reading and going to the gym and cinema.


Evie Boxall


Evie joined Crossways as a dental receptionist in December 2018. Previously working in retail, she decided to change paths as she wanted a more fulfilling career.
Evie is a very caring and compassionate person and takes great pride in making the patients feel relaxed and welcome. She is embracing her new role and is enjoying learning about the different aspects of dentistry.
Ever since starting work here and getting to know the team and patients, her own nervousness of going to the dentist has completely gone!
In her free time, Evie enjoys going to the gym, spending time with friends and family and going to the theatre.