“I had a second appointment today with Aroa, and I have to say how amazing she was . So gentle...” / explanatory in everything she was about to do and what was needed . Very gentle and thorough. Her dental nurse was fabulous too and both so very friendly and professional. My best dental experience ever . Reception staff were also very professional and polite . Thank you all ,very much”
“Efficient and welcoming team. Dentist had a very good chair-side manner and didn’t push me to have too much treatment....” A proper consultation.”
“From Reception staff to the Dentist & Dental Nurse, the whole experience is efficient, fast & friendly. Painless too!”
“Dr Sohrab was so friendly and very thorough with my check-up, talking me through every process and happy to answer...” all of my questions. Great service on the NHS! Thanks again for the help.”
“Very good covid protection, everyone obeyed the rules, very pleasant experience, excellent service, all staff very...” pleasant and friendly, overall excellent all round.”
“Attended for a tooth extraction, the tooth was in back of mouth and had already split in half, making the...” extraction more challenging. Thankfully I was not kept waiting long, the tooth came out in 3 pieces, the injections were well done, the calm demeanour and reassurance of dentist was really helpful. I thank both dentist and nurse”
“After years of bad experience with various dentists it's been an absolute dream to find one who is not only...” knowledgeable but is also patient when it comes to injections. I can be a nervous person when it comes to treatment but I've had a root canal, tooth extraction and fillings completely pain free. I would never go anywhere else and the staff are always friendly too which helps.”
“I’ve been with this practice for several years and although I’ve moved quite a distance away, would not change. Balawal...” is extremely competent and always willing to give advice in options. I trust him.,”
“After our visit this Friday, our Dentist was both very professional and charming to my wife and I. We would...” most certainly recommend this practice.”
“Lovely dental team and they look after us well during appointments. However the reception staff are very unfriendly and unwelcoming,...” so much so it almost borders on rude, and don't make life easier when visiting with a toddler.”
“Dr Gujral was very welcoming and an amazing dentist. Made me feel very comfortable and was very reassuring. Amazing dental...” service and would highly recommend anyone to visit Quality Dental.”
“It was my first time to this one after 5 years as i could not get a NHS dentist the...” staff made me very welcome and the dentist Naveen and his nurse Ruby made me feel very relaxed and explained everything in easy to understand terms well done.”
“Nobody likes going to the dentist, but the staff were so friendly and calm, I felt very relaxed and at...” ease. The dentist explained clearly what the options were, and carried out the agreed treatment very gently and pain free.”
“Always friendly, efficient, & clear about work needed & the beautiful old historic building is spotless & bright. As good...” a visit to the dentist as you could ever get!”
“Can’t praise this practice enough. I read a review claiming the reception staff are rude but I couldn’t be in...” more opposition to that….very friendly and helpful receptionists. I’ve been a reluctant patient for a long time, due to a very bad experience, but everyone I’ve spoken to here has been fantastic. From reception to my dentist Maria I’m made to feel relaxed and my only gripe is not finding this practice years ago. I wouldn’t be in the state I am now.”
“I am a very anxious and phobic patient. At no time from booking to being seen, did I feel like...” I was an inconvenience. The receptionist was phenomenal and always checked I was ok. My dentist and assistant are so patient with me and make me as comfortable as possible allowing me to go through my “processes” and coping mechanisms. Highly recommend as on top of all of this their work is great.”
“My last few appointments at quality Dental Shoreham-By-Sea have been very pleasant. I was kindly welcomed by reception staff who...” checked me in promptly, my appointments have been on time and I haven’t had to wait long in the waiting room. the dental surgery is nice and clean and nicely decorated. For my last couple of visits I have been seen by Dr Christine ma who I would highly recommend, she is very friendly and cheerful :) she is also very thorough when checking my teeth and gums, Dr Christine ma’s assistant who sadly I don’t know by name is also extremely friendly, prompt and caring. I really appreciate being able to fill out my personal form from my phone before my appointment, this makes the whole experience so much smoother, I wasn’t a fan of the old system where you would be handed a iPad/tablet to fill out your details, I found it confusing and stressful. Lastly being notified and reminded of an upcoming appointment via email multiple times well in advance of my appointment is extremely helpful. Over all my experience was as good as I could hope for, thank you to all the staff who make it a good experience, especially as I’m afraid of the dentist! I hope this review finds its way to all the relevant staff as you all deserve a thumbs up 👍 Thanks again Ash”
“I changed to Quality Dental just over a year ago, after a bad experience with a root canal and unfriendly...” attitude at a different practice in Shoreham nearby. Dr. Rajan Sethi is my Dentist and I'm really pleased with the treatment I've received. I've had some dental bonding applied recently which has resolved my sensitive teeth almost entirely, and I'm really happy with the painless airflow cleaning with hygienist Vish today. Great results - best decision I've made to change practice.Only comment is I wish they'd clean up the front of the building - does need some TLC. Gutters need cleaning urgently 😉”
“As a first time to having a Dentist fill my teeth, I was expecting to take painkillers after the service...” but surprisingly I didn't have to. Friendly and professional staff from receptionists to Hygienist and Dentists..... I would recommend Quality Dental to anyone.”
“My appointment yesterday was for the fitting of a crown, having had a previous one for taking an impression.Dr Balawal...” explained the procedure carefully. He ensured that the local anaesthesia was working before proceeding.He was caring, efficient and completed the fitting easily. He was thorough in ensuring the level of the tooth was correct and that the gaps between the neighbouring teeth was correct. He explained about possible discomfort in the gum for 2-3weeks and reassured me that should I have any problem with the tooth, I should return. However, so far, I have only had mild discomfort.I have had crowns fitted before I came to Shoreham. This was the best crown fitting I have experienced.”
“Brilliant dentist. Great quality of care, friendly professional staff who freely give advice and options of treatment. I have absolutely...” no hesitation in recommending this service.”
“Another really good visit to Quality Dental. The whole staff are friendly, professional and caring. My dentist is very hot...” on prevention and in how to manage my dental health. He is also very reassuring with a nervous patient (me) and my young grandchildren. He will always take as much time as is needed to make sure you’re satisfied and understand everything about treatment.My hygienist Vish is very caring and gentle . He judges what the best techniques are for your situation and makes sure you are as comfortable as possible.I’m really pleased I found this practice!”
“My experience from my recent hygienist and dental check up was very positive. Staff polite along with very professional service....” The dentist who was a Doctor was extremely easy to talk with and fully explained future treatment that would be required.”
“My family have always been looked after by Quality care dentist. It’s very close to where we live. We get...” regular reminders. The staff are very nice and helpful. The dentists themselves have always looked after us very well.Thank you.”
“Everyone is so helpful, friendly and kind here. They all take time to listen and offer solutions to suit. Plus...” they are fantastic at their actual jobs of dentistry and Orthodontics 👌🏼”
“Excellent all round. New patient here only last month. 2 appointments late and a decayed tooth sorted. Lovely bunch of...” people, make you feel very relaxed about something potentially quite stressful.”
“I consider myself very fortunate to have Dr Krishma Gujral as my dentist at QDS.She always gives clear explanations of...” everything that is happening and what is going on with my dental health, gives good trustworthy advice, and is clearly extremely competent.My only reservation in giving a review is that she will become even more popular and make it harder to get an appointment.”
“As someone who hates the dentist, I love coming here. Everyone is so friendly and am always put at ease....” I’ve had root canal and anther work done here and it has all been absolutely fine despite my fear.Can’t recommend enough.”
“So grateful to have an NHS dentist still at this great local surgery. My dentist, Billy, is thorough, gentle...” and caring and the whole team from hygenists to reception and dental assistants seem very professional and pleasant.”
“Saw Billie for my half yearly check up. Always puts me at ease. She suggested visiting the hygienist which I...” hate going to but know it’s important. I then suggested having the excellent cleaning option which Billie did for me there and then. I did have to pay for this, but worth the money .”
“Comfortable and reassuring atmosphere .Marianne was extremely understanding and gentle ,a very good experience she made me feel very confident...” about my teeth.”
“I had my six monthly check up with Dr Rajan Sethi. He has such a calm and gentle manner, showing...” sensitivity by giving regular breathing breaks throughout the check up. Takes his time and explains everything that he is doing. Wonderful manner. Highly recommend. I’m currently on a monthly dental plan with this dentist- which includes two check ups and two hygienist appointments per year. Reminders are sent out when these appointments are due and this really works well for me.”
“As always very professional. No waiting time for booked appointment. No pressure for treatments you don't want. Feedback during appointment...” regarding condition of your teeth and gums also A1.”
“Got my appointment very quick being in pain.Jash sorted out the issue, even though it had to come out, the...” injections and extraction were painless and Jash very reassuring.”
“My check up did not require treatment. The dentist was very professional and noted my updated health status. He was...” personable and very polite.”
“Great first appointment. Sabrina was calm, kind and very thorough. Reception staff were friendly and professional. I would highly recommend...” this practice”
“Very happy with all the staff who work there.from the front desk staff to the Dentist. I’m a very nervous...” person but they put you at ease as soon as you walk through the door”
“Excellent service very professional dentist and caring staff.! Treatments were amazing.! On time appointments every time.. value for money… treatments...” explained and planned with consent.! Very happy .!”
“I had an appointment with Marianne to fix a filling--I appreciated how clear and concise she was at every step...” of the way when I had questions about the procedures taking place. She took great care to make sure I was as comfortable as possible. Thank you for making what most would consider an unpleasant experience a very professional and caring one!”
“The service was amazing. Daisy was so helpful and so informative. What a wonderful Addition to the team. Hope to...” hear her reassuring voice again when I call .Josiah”
“After leaving a dental visit for far too many years due to a bad childhood experience, I finally had no...” choice due to serious pain and discomfort to register with one. I now wish that I had not left it for so long, Dr Rehman was very professional and reassuring as he administered by very first gum injections and tooth extraction at the age of 61, he discussed every step in great detail and it was surprisingly painless, I would highly recommend this dental surgery, so thank you so much for your very professional help and kind words, it was very much appreciated, many thanks Paul”
“Great NHS dentist. Premises are clean, staff are polite and friendly. Christine Ma has been checking and treating my teeth...” for the past couple of years and I value her opinion.”
“Always been pretty anxious about going to the dentist.I had app booked with Marianne who was great, she advised I...” see the hygienist and they managed to fit me in for an app the same day.Vishrut the hygienist was great too.Would highly recommend.”
“As most people I really don’t like visiting the dentist and I’m a very nervous patient but Marianne has made...” me feel at ease and has been very professional and gentle throughout my treatment. I’ve had no pain or discomfort after any of my treatment. Very good dentist and highly recommend”
“Dr Krishma Gujral has been my dentist for a few years and I have only praise for her. After a...” lot of patience and kindness and quiet a lot of work I now feel i have a healthy mouth, teeth and a nice smile. I would like to thank her for everything .”
“I had toothache which was slowly getting worse. I called and spoke to Sam on reception who arranged an appointment...” for me very quickly.The dentist, Raj Sethi was, as usual very warm and reassuring. He found the problem and fixed it there and then. I’m extremely grateful 🙏. Thank you Quality Dental, Shoreham 😊”
“Receptionist polite, checked existing details and asked if I paid for treatments. Dentist took 5 minutes to confirm the patient...” follow up did not show much improvement and was told I should book a Hygienist, or private dentist and that the costs would be from about £70 to £400. I agreed to book hygienist and left. At reception, I was asked to book for next consultation. When I mentioned that it had only been 3 months and this was a follow up, booking was for January 25. Tried to book hygienist but left as no acceptable times available. Five minutes after leaving, receptionist informed me I had to pay for the session (the 5 minutes I understood was a follow up to the check up). It felt as if they were trying to maximise their income.”
“Dr Krishma has treat me for many years with the upmost care. She is very understanding of all the issues...” and concerns I have with regards to my dental treatments and hygiene. She is very thorough and informative, provide high quality advice and treatments. I am able always able to understand and can make decisions based on her guidance. A very trusted dentist. All of the other staff at Quality Dental are very friendly and professional. Highly recommend Dr Krishma as the go to dentist. Thank you Dr Krishma.”
“For the first time for so long. I found that Vishrut Kumar. He was very informative and I felt very...” comfortable during my appointment. Best Hygienist I have experienced for a long time. Thank you”
“Dr Krishma Gujaral is efficient and helpful and the practice is always easy to phone when you want to rearrange...” an appointment. Overall a decent dental practice but a bit pricey I'd say.”
“Brilliant dentists! My last visit which was on 4/10/24 I had such a lovely dentist. He was really kind and...” put my mind at ease. Me and my children attend regularly and we’ve always had great experiences.”
“I had a really good first visit to Quality Dental practice Shoreham. The reception team were really lovely & helped...” me fill in the online forms that I was unable to access before my visit. Khadeejah took her time & explained what she was doing, showed me my xrays on the computer & explained what they check for when checking for oral cancer. I felt really relaxed with her as in the past have had some bad experiences as other practices. Thank you for making my first visit a good one”
“First time going to the dentist in 5 years and was very apprehensive. My experience was very good. Staff were...” friendly and helpful and my dental examination was pain free and was explained thoroughly. I would definitely recommend.”
“Fabulous dentist. Very caring and explained every procedure and possible treatment clearly. Very modern treatment centre with all the latest...” equipment and technology. Did a great job on my fillings. Extremely happy with their services and have already recommended them to all my friends. Accept NHS patients too which is a huge bonus!”
“First time here and I cannot recommend it highly enough. Very friendly reception staff and my Dentist , Khadeejah, was...” the best dentist I have ever had. So friendly, kind and knowledgeable, she took time to explain everything and answer questions. A great dentist and a lovely person.”
“I broke part of my tooth, I managed to get an appointment within a few hours with my usual dentist...” .Christine which was brilliant. She put in a temporary filling and I will be returning in a few weeks for the permanent one. . The only thing I wasn't happy with was the price over £300 for one filling. People are neglecting their dental care because they can't afford it. Something needs to be done about this or they will go abroad for their treatment.”
“My first visit here,and I was impressed. Reception staff were friendly and helpful, Dentist Dr Ma was lovely and...” explained what she was doing at every stage,her assistant was friendly too. I was surprised that after my check up and then telling me what I needed doing, it was done there and then! Opening till late in evening is great too for those that work. Only downside is obviously the cost, but we have had to get used to that with no NHS dentists these days, and having to wait till next year to see hygienist. But a very nice practice all in all.”
“As always Rajan greeted me courteously & talked me through every stage of the process of replacing a filling which...” had fallen out. Talked me through the photo & explained what needed to be done. The staff with him were also very caring, escorting me downstairs when I was bit unsteady after being tilted back for the time necessary to repair the tooth”
“I recently had a dental crown fitted which involved two visits. My dentist and her assistant were kind and patient,...” with clear explanations of the process and what to expect. I have had the same dentist for some time which is really helpful.”
“The dentist was amazing! I went with my 2 children whom were a little nervous from experiences at a previous...” dentist. The dentist got them involved and completely put them at ease. Dentist explained everything with regards to myself and children.Thank you so much for a positive visit for them :)”
“An excellent experience. My dentist Khadeejah was very thorough and talked me through everything she planned to do in this...” initial consultation.Not only was she very skilled ,she and her dental nurse were very kind, flattering and reassuring.I hope she has the opportunity to stay on in this practise as she is a huge asset.”
“I see Dr Krishma regularly as an NHS dentist patient, she’s great, gentle, always gives good advice and although I...” don’t really like the dentist - she makes it a better experience!! Would recommend.”
“I was referred to this practice for 2 difficult root canal treatments with specialist Endodontist Michail Vakali. I couldn’t fault...” his treatment and kind manner and he has solved a long-standing problem that other dentists couldn’t. All of the staff are very friendly too”
“The first time I have not feared the dentist. Both dentists I have seen have been kind and friendly. They...” explained things really well and gave me options.”
“During the last week, I've had routine dentist and hygienist visits to Quality Dental in Shoreham. The dentist, Dr Christine...” Ma, and the hygienist, Hasan, were friendly, courteous and professional. I continue to be impressed by this practice and am so pleased I joined a while back - I can recommend this practice to anyone.”
“Really pleased with this the service I received from this dental practice. Calming, professional and very informative. Thanks so much...” and can thorough recommend them.”
“Thank goodness for Daisy and Balawal!!Literaly saved my sanity by they're attention, speediness and care.I could not recommend Balawal highly...” enough, after years of fear and anxiety he was an absolute star this week, completely putting me at ease and sensing how nervous I was he took the utmost care of me.I left another local practice after 2 emergency appointments that seemed hell-bent on selling me products and making money with very little concern for my excruciating pain and discomfort.So Very Big Thank you To the whole team at Quality Dental”
“I have recently joined this dental practice as a patient and had my first NHS appointment for a dental check-up....” The dentist I was assigned gave my teeth a very thorough inspection, doing far more than my previous dentist, who hardly examined my teeth at all. Kai Li Lim was very efficient and explained everything that she was doing and gave very clear explanations when she showed me the X-Rays.afterwards, explaining and giving me advice about the sort of treatment that was required. She was very friendly, welcoming and efficient and I actually enjoyed my visit to the dentist!”
“I recently came to this dentist surgery. They was very polite and understanding on my situation regarding my old surgery....” I came in with chronic toothache and they happily sorted me out. The staff was incredible, they was very polite and hard working. I’d definitely recommend this place I’m hoping to have this place as my dentist surgery full time as they understand my anxiety problems unlike my previous dentist surgery”
“Second time here and I still cannot recommend it highly enough. Very friendly reception staff and my Dentist , Kai...” Li Lim was amazing. I was worried about having to have a different dentist, but I needn’t have. She was so friendly, kind and knowledgeable, she took time to explain everything and answer questions. A great dentist and a really lovely person.”
“Very pleased with my Both my hygienist and dentist here. Irrationally Nervous patient, but they deal with that so well...” and never a telling off but genuine help to improve oral hygiene and care of teeth for long term health.”
“Great dental practise. Friendly and professional staff and a clean and tidy environment. Always a nice welcome and...” great service. Thank you!”
“Had an appointment with Dr Rajan Sethi on Thursday 26th June and as always was called in on time. I...” really like the way Raj explains everything he's going to do and once completed talks you though what he found and what we need to do, thankfully, nothing needed this time! I then went in to the hygienist Vishrut Kumar to have my teeth cleaned, this guy is excellent, explained exactly what he's going to do is very gentle and allows you time to breathe if you know what I mean? Overall, I've been coming to his dentist for the last 8 years and have been extremely happy with the service they have provided.”
“i came in for a crown prep appointment with Dr Rajan Sethi. I cant praise him enough, he really puts...” you at ease by explaining everything that he is going to do in detail and doesnt rush at all. He made what, in my mind, would be a stressful ordeal into a calm and stress free procedure. thank you!”
“I recently visited Dr Amir for a wisdom tooth extraction and was deeply impressed by the level of care I...” received. He was exceptionally kind, gentle, and attentive throughout the entire process. His numbing injections were completely painless, and what could have been a challenging procedure was carried out with remarkable skill and precision. I am truly grateful to have been treated by such a knowledgeable and compassionate dentist, and I am extremely pleased with the outcome. Thank you Dr Amir!”
“The staff were pleasant,I was seen on time .The dentist spent time explaining about good tooth brushing.Luckily I didn’t require...” any treatment .”
“Couldn’t be happier with the service from my dentist Dr Kai Li Lim. I had a dentistry emergency and was...” seen the following day by her, I was going on holiday and was worried about the aesthetics of my smile due to the dental emergency that had taken place. She couldn’t have been more understanding, kind and patient. She made me feel at ease and on top of all that completely improved my smile and solved the issue for me in one appointment. She’s an asset to Quality Dental! :)”
“Dr Rajan Sethi is possibly the best dentist I have ever used. He is patient, kind and professional. ...” I moved away but I still travel to see Dr Sethi as I do not trust anyone else!”
“Very friendly and professional. My dentist was polite, informative and the treatment was thorough. She also sorted out a...” long standing issue by filing down a sharp edge on my tooth.”
“Excellent service. Everyone at Quality Dental was friendly, welcoming, and helped put me at ease. I received honest, professional advice...” with a clear and thorough explanation of the recommended treatment. I never felt pressured to commit to anything, and really appreciated their supportive approach.”
“Really lovely dentist! I’ve been twice now and everyone I’ve met has been so lovely and friendly. Dr Rajan is...” always super helpful and kind. Best dentist I’ve ever been to.”
“Haven’t been to the dentist in a long time as very nervous patient. My first visit to Quality Dental and...” Dr Hemali was fabulous! Patient, reassuring and very understanding she got my check up done quickly and efficiently. Back in 6 months and definitely won’t need to be nervous.”
“I had intended to put this experience behind me, but after receiving an automated email from Quality Dental Shoreham inviting...” feedback on my recent treatment, I felt it was only fair to share my experience as requested.I have always found Quality Dental Shoreham to be a friendly and professional practice, which is why this review is disappointing to write.I recently attended to have a rear crown refitted after a 3 month waiting list. Before leaving, I explained that the crown did not feel correctly aligned with my other teeth and that my bite felt wrong. However, despite my feedback, I was advised that the crown was seated correctly and should be given time to settle. Unfortunately, it became clear afterwards that the fit was not correct, as I was unable to bite down comfortably.More concerning was that one edge of the crown was sharp and repeatedly rubbed against my tongue, causing it to become sore, swollen and painful to swallow.When I contacted the practice the following day to explain the problem, I was initially offered an appointment five days later, which I felt was unacceptable given the discomfort and difficulty eating. Thankfully, after further discussions with reception, a same-day cancellation became available and the issue was quickly rectified.My advice to other patients would be not to leave an appointment if something doesn’t feel right. Raise your concerns clearly and ensure they are addressed before you leave.I remain grateful to the reception team for finding a same-day appointment and resolving the problem, but unfortunately this particular experience fell below the standard I have come to expect from the practice.For that reason I’ve given 3 stars rather than fewer. I’ve received good treatment from the practice over the years and this experience does not reflect my previous visits.”
“Lovely staff all round, from reception to the dentists. My family and I have always received great treatment. Nice bright...” and clean environment. Only given 4 stars because I can never get through to anyone on the phone and because there have been a handful of times that my appointments have been cancelled at short notice. Its very busy so sometimes long wait times for appointments but thats understandable because of how great they are.”
“Excellent service. very pleased i managed to arrange a check at Quality Dental. Clean ,plesent enviroment, friendly efficient staff. All...” in all an enjoyable visit, I would definatly recomend this practice to anyone who may be nervous visiting a dentist. Staff are amazing, very thorough and reasuring”
“Dentist was excellent. I was seen promptly and he was really helpful.He showed me photos of my teeth and explained...” the treatment that he had completed.Not so happy with reception. I developed a sore throat and tried to change appointment. The reception was very offhand and told me that if I didn’t come to the appointment I would lose my NHS placeLack of empathy that you wouldn’t expect in a healthcare setting.”
We offer appointments for both NHS and Private dentistry utilising the latest imaging technology and advanced pain free techniques to bring you the best possible dental solutions.
If you normally pay for NHS dental treatment, the amount you spend will depend on what treatment you need.
There are 3 NHS charge bands:
Find out what’s included in each NHS dental band charge.
Some people do not have to pay for NHS dental treatment.
If, within 2 calendar months of completing a course of treatment, you need more treatment from the same or lower charge band, such as another filling, you do not have to pay anything extra.
If the additional treatment needed is in a higher band, you’ll have to pay for the new NHS course of treatment.
Once 2 months have passed after completing a course of treatment, you’ll have to pay the NHS charge band for any NHS dental treatment received.
Certain treatments (including lost items) are guaranteed for 12 months from the date they were completed.
These are:
Treatments provided under this guarantee must be similar or related to the original treatment, but they do not have to be like for like.
If you require urgent care, you’ll pay a Band 1 charge of £27.40.
Most urgent treatments can be done in 1 appointment.
Once your urgent course of treatment is complete, you may be advised to make another appointment for a separate course of non-urgent treatment.
In this case, the relevant NHS banding charge will apply.
There’s no dental charge:
The NHS will provide any clinically necessary treatment needed to keep your mouth, teeth and gums healthy and free of pain.
Decisions about which treatment is appropriate will be based on a clinical assessment and evidence based dentistry.
Your dentist will make clear which treatments can be provided on the NHS and which can only be provided on a private basis, and the costs associated for each.
If you decide to choose alternative private options, this should be included in your treatment plan. You’ll be asked to sign the plan and be given a copy to keep.
Sometimes a proposed treatment can change on further investigation or as a result of changes in your oral health after the initial assessment.
Any changes to treatment should be discussed and agreed with you.
Hayley Roberts Lead Treatment Coordinator GDC No. 148999
Lucy Jayne Cartwright Treatment Coordinator GDC No. 142928
