“I attended the surgery and was seen on time. My dentist, Dhrumil Patel, welcomed me and immediately puts you at...” ease. After my check up, I asked a number of questions, which he answered and explained in such a way, that you can't fail to understand. He also shows images, so its a visual thing as well. He takes his time, which makes you feel its not a production line. All in all, a very pleasant dental experience.”
“Incredible experience start to finish! Dr Jatan was amazing, not pushy at all and was extremely knowledgeable and kind. Invisalign...” treatment went perfectly, whitening too. Can't recommend enough.”
“Excellent! I would never have dreamed of giving a dentist such a comment! But it is true! Highly recommended.”
“Had my hygienist appointment with Mayurahea and was super informative throughout, he was also very gentle during the treatment. I...” attended with my little one who is 20months and Lidia was super with my little one and gave her cuddles whilst I was having my treatment.”
“Good serviceStaff and dentist, polite and courteous, and professional at all times.Would recommend”
“My first appointment at this practice. I am very anxious attending for dental work but I was quickly put at...” ease. As I was having an extraction done I knew it was likely to be a bit uncomfortable but it was no where near as bad as I anticipated.The dentist explained what he was doing all the time and was very calm and reassuring. The tooth was extracted a lot easier than I was expecting. I have decided to stay with this practice and have some restorative work done in due course. Thank you.”
“Crossways Dental at Coulsdon is a friendly and efficient surgery, and the treatment is always up to expectations - professional,...” careful and complete.Overall the experience inspires confidence.”
“I m having implant work done, happy with how the treatment is progressing very friendly and efficient practice.This is the...” second time I have had implant work carried out at this practice, I was pleased with the first treatment in 2021.I am happy with the work of Dr Shane Patel.”
“I come to see the hygienist regularly and she is always very thoroughly masked up to protect us both which...” is a nice and considerate touch. As far as my teeth are concerned, she always gives them a thorough clean and has helped me with some much appreciated tips with sensitive teeth. I had a pain free experience which is always nice. Thank you 😁”
“Great service.The receptionist greeted with a smile .The service from the hyginest was also professional.I would recommend to friends and...” families. .”
“Timely and thorough examination and clean carried out. The dental practitioner discussed any concerns that I had and no further...” action was required. Next check-up in 6 months time. Overall my expectations were more than satisfied.”
“Booked my appointment online and I was made to feel comfortable at my appointment as I have a fear of...” dentists. I have a treatment plan set up which is clear and I can understand my treatment and when it will be and there are no surprises.Also you pay as you go so you don’t get one large bill at the end. The staff are friendly.It was a good experience as I really don’t like going to the dentist.”
“Made an emergency appointment at the start of the year for a toothache and received great service from Dr Vanesha....” She was really friendly and gentle and was able to treat me. I love the online booking system because without it I may have not been able to get in as soon as I did. My elderly father also goes to the practice and Dr Dhrumil is absolutely brilliant with him. A really great, friendly, and professional practice that I would most definitely recommend.”
“Efficient and friendly receptionist. Dentist, Jamie, was professional and personable. Explained everything clearly and without unneccesary jargon. He...” inspired confidence.”
“Seen on time by Dhru, who is very polite, professional and informative. He puts you at ease with his lovely...” manner. His assistant was lovely too. As good an experience as going to the dentist can be. Would happily recommend to family and friends!”
“My family have been patients at the surgery for several years and we are really happy with the care they...” provide. All of the staff are friendly, supportive and helpful and they always give excellent follow up advice.”
“Dhru knows me well and pays attention to detail. It’s a calm and pleasant experience with all new equipment.”
“Visited 30.8.23. Saw Vanesha. Thorough examination and feedback. Caring and fun.”
“Vanesha is a very professional, caring and friendly dentist. I have total trust and confidence under her care. ...” Everyone in the practice I met are very friendly. Hygienist is very friendly and professional too. I am happy to recommend others to join the practice.”
“Vanesha is excellent. I'm quite nervous when it comes to dental procedures and she was super nice and made me...” feel at ease.”
Craig is the Operations Manager for Quality Dental Group, he predominantly deals with the operational aspect of all the practices within Quality Dental Group, and although he could be at any one of these locations he always maintains a close and accessible relationship with everyone branch across the group.
He ensures that all practices conform to a minimum set of standards with the aim to provide high quality dental services to everyone.
Craig has been working directly within the healthcare industry since 2013, prior to this he worked within the IT industry where in 2006 he was part of a select team heading the launch of a nationwide venture to roll out IT Consumer service for the general public within the UK, following the major success with 12 months of launch he was appointed as Regional Technical Trainer responsible for the training of new IT Engineers to compact the growing demand of the service and provide existing IT Field Engineers additional Technical knowledge and improve customer service skills.
In 2009 due to the massive success of the IT Consumer Service since launching, the need for improved structure became apparent, and Craig then became Regional Implementation Trainer, where between him and an implementation and development team developed and deployed a range of new and improved services and operational improvements ensuring customer nationally received the latest in IT support in an ever changing consumer market.
Once completed he felt it was the right time to seek a new and changeling role that would give him the opportunity to make a difference. Having already had some experience within health care (Mainly ICT) he knew healthcare would provide the challenges and wealth of knowledge he was seeking, which brings him to where he is today.
In his spare time he enjoy spending time with family and friends, playing golf and Rugby. Craig is a passionate follower of Formula 1 and various other motor sports and enjoys track days, racing events and karting just for a bit of fun.
Hayley Roberts Lead Treatment Coordinator GDC No. 148999
Lucy Jayne Cartwright Treatment Coordinator GDC No. 142928