“I attended the surgery and was seen on time. My dentist, Dhrumil Patel, welcomed me and immediately puts you at...” ease. After my check up, I asked a number of questions, which he answered and explained in such a way, that you can't fail to understand. He also shows images, so its a visual thing as well. He takes his time, which makes you feel its not a production line. All in all, a very pleasant dental experience.”
“Incredible experience start to finish! Dr Jatan was amazing, not pushy at all and was extremely knowledgeable and kind. Invisalign...” treatment went perfectly, whitening too. Can't recommend enough.”
“Excellent! I would never have dreamed of giving a dentist such a comment! But it is true! Highly recommended.”
“Had my hygienist appointment with Mayurahea and was super informative throughout, he was also very gentle during the treatment. I...” attended with my little one who is 20months and Lidia was super with my little one and gave her cuddles whilst I was having my treatment.”
“Good serviceStaff and dentist, polite and courteous, and professional at all times.Would recommend”
“My first appointment at this practice. I am very anxious attending for dental work but I was quickly put at...” ease. As I was having an extraction done I knew it was likely to be a bit uncomfortable but it was no where near as bad as I anticipated.The dentist explained what he was doing all the time and was very calm and reassuring. The tooth was extracted a lot easier than I was expecting. I have decided to stay with this practice and have some restorative work done in due course. Thank you.”
“Crossways Dental at Coulsdon is a friendly and efficient surgery, and the treatment is always up to expectations - professional,...” careful and complete.Overall the experience inspires confidence.”
“I m having implant work done, happy with how the treatment is progressing very friendly and efficient practice.This is the...” second time I have had implant work carried out at this practice, I was pleased with the first treatment in 2021.I am happy with the work of Dr Shane Patel.”
“I come to see the hygienist regularly and she is always very thoroughly masked up to protect us both which...” is a nice and considerate touch. As far as my teeth are concerned, she always gives them a thorough clean and has helped me with some much appreciated tips with sensitive teeth. I had a pain free experience which is always nice. Thank you 😁”
“Great service.The receptionist greeted with a smile .The service from the hyginest was also professional.I would recommend to friends and...” families. .”
“Timely and thorough examination and clean carried out. The dental practitioner discussed any concerns that I had and no further...” action was required. Next check-up in 6 months time. Overall my expectations were more than satisfied.”
“Booked my appointment online and I was made to feel comfortable at my appointment as I have a fear of...” dentists. I have a treatment plan set up which is clear and I can understand my treatment and when it will be and there are no surprises.Also you pay as you go so you don’t get one large bill at the end. The staff are friendly.It was a good experience as I really don’t like going to the dentist.”
“Made an emergency appointment at the start of the year for a toothache and received great service from Dr Vanesha....” She was really friendly and gentle and was able to treat me. I love the online booking system because without it I may have not been able to get in as soon as I did. My elderly father also goes to the practice and Dr Dhrumil is absolutely brilliant with him. A really great, friendly, and professional practice that I would most definitely recommend.”
“Efficient and friendly receptionist. Dentist, Jamie, was professional and personable. Explained everything clearly and without unneccesary jargon. He...” inspired confidence.”
“Seen on time by Dhru, who is very polite, professional and informative. He puts you at ease with his lovely...” manner. His assistant was lovely too. As good an experience as going to the dentist can be. Would happily recommend to family and friends!”
“My family have been patients at the surgery for several years and we are really happy with the care they...” provide. All of the staff are friendly, supportive and helpful and they always give excellent follow up advice.”
“Dhru knows me well and pays attention to detail. It’s a calm and pleasant experience with all new equipment.”
“Visited 30.8.23. Saw Vanesha. Thorough examination and feedback. Caring and fun.”
“Vanesha is a very professional, caring and friendly dentist. I have total trust and confidence under her care. ...” Everyone in the practice I met are very friendly. Hygienist is very friendly and professional too. I am happy to recommend others to join the practice.”
Quality Dental and all its branches will remain open as usual. We are operating as normal and wish to ensure our patients that that all current appointments will remain as scheduled and all services for future appointments, routine or otherwise, are available to be booked. Our practices are following the latest procedures and protocols to the highest standard to ensure all patients, staff and the wider community are being treated in the safest manner possible.
We want to ensure you that the announcement made by Government has confirmed that the majority of public services will continue and you will be able to leave home to visit them.
These include:
The NHS and medical services like GPs and dentists. We are supporting the NHS to carry out urgent and non-urgent services safely, and it is vital anyone who thinks they need any kind of medical care comes forward and seeks help
Remaining open and remaining safe
Since dental practices reopened, we have been continuously gaining more knowledge about how the virus spreads and what we can do to minimise risks as effectively as possible, then implementing the highest standard of cross infection control measures.
You may have noticed that we have invested in dental HEPA filters, foggers and external ventilation systems which disinfect the air within the building. These three devices amongst a myriad of other systems and procedures will ensure your visit to our practice is safe and pleasant as possible.
Something wonderful has been happening and everyone is spreading the word!
Since we opened our doors in June there has been the most amazing amount of patients attending with gratitude and wanting to see our hygienist, have their teeth straightened and whitened or even just to come for their appointment and have a chat. We have been working so hard to make sure that our community is being served to the best standard and we have been awed by all the great comments and attendance by you all. We ABSOLUTELY LOVE YOU!
The demand for our services has been unprecedented and we have been moving our practice to normal working hours and increasing the numbers of clinicians working. Please be patient with us as we work our socks off to do what we love, to serve you in the best possible way.
We would like to thank you from the bottom of our heart, for your continued support and patience during this time, and hope you all remain well and safe.
The Quality Dental Group Team
Hayley Roberts Lead Treatment Coordinator GDC No. 148999
Lucy Jayne Cartwright Treatment Coordinator GDC No. 142928